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Head of Operations (Insurance)

Work Type:
We are seeking a Head of Operations (Insurance) on behalf of our Gibraltar based client.

You will provide strategic, technical and operational support to the Gibraltar based companies. This includes, leading, managing, and supervising the Operations team’s activities in Gibraltar. You should have a sound knowledge of investments and be a responsible leader with an analytical and strategic mind.

Head of Operations (Insurance) Responsibilities:

• Design and implementation of operational policies that align with the overall strategy.
• To ensure the operations function meet agreed objectives and service levels.
• Analyse distressed assets position and present solutions and communication strategies.
• Maintaining up-to-date knowledge in relation to changes to procedures/legislation etc and leading the implementation of change in the
operational areas.
• Oversee each Gibraltar entities Risk Register management and tracking of actions.
• Implementation & documentation of efficient processes, procedures and standards, with well governed audit trials.
• Liaising with local regulatory bodies as required to provide relevant technical notices and/or summaries to the management or admin teams.
• To ensure the underlying investments of policyholders meet Statement of Investment Principles.
• Production of key management information and liaising with the Board as required, providing reports, presentations etc.
• Ensuring compliance with company procedures, statutory legislation and regulations.
• Resource planning and recruitment as necessary.

Head of Operations (Insurance) Experience/Qualifications:

• Ideally CII and CFA qualified/part-qualified
• Ideally Understanding of Solvency II
• Proven experience as Head of Operations, or similar leadership role
• Experience and strong understanding of the application IT in an insurance environment
• Familiarity with all business functions including HR, Finance, Customer and IT
• Analytical, organisational and influencing skills
• Experience with implementing IT systems
• Good working knowledge of project management methodology
• Effective people management skills
• Proficient in Excel/Access

Apply today or get in touch at for full details!

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