We are seeking a Receptionist for our client in Gibraltar:
This role is central to creating a positive first impression for clients, visitors, and staff, and it seems to emphasize exceptional customer service, organisation, and a professional demeanor.

Here’s a breakdown of what’s highlighted in this role:

Reception & Front of House Management:

Maintaining the reception area to be professional and welcoming.

Ensuring that visitors feel valued and are greeted promptly.

Switchboard Duties:

Answering incoming calls, directing them to the appropriate person, and handling any inquiries.

Efficiently managing call traffic, possibly under pressure.

Meeting Room Reservation:

Coordinating the use of meeting rooms, ensuring that spaces are booked and prepared for meetings.

Keeping track of scheduling and ensuring that rooms are available and ready for use when needed.

Client Care:

Going beyond just answering calls or greeting visitors—being proactive in anticipating the needs of clients and visitors.

Demonstrating a high level of professionalism in all interactions.

Attention to Detail:

Handling administrative tasks with precision, whether it's scheduling, managing supplies, or ensuring that everything runs smoothly.

Skills:

• You must be fluent in English and Spanish an advantage
• Educated to GCSE/O-level standard or equivalent including English and Maths grades A-C
• Proven experience in a front line customer service role
• Experience of managing reception services and in organisation with boardroom facilities
• Experience of handling complaints and dealing with challenging clients.
• Able to use switchboard and room booking software.
• Excellent attention to detail and accuracy.
• Committed to the delivery of the highest levels of customer service.
• Able to work successfully as part of a team.

Contact us today for full details - Jo@zestrill.com